Change or cancel your plan

Billing is handled by Stripe. Only an owner can change it.

Switch plans

1. Open Settings.
2. Under Plan, select Switch to Crew or Switch to Company.
3. Confirm the change on the Stripe page.

• Upgrades start right away. You pay the difference for the rest of this billing period, prorated.
• Downgrades start at the end of your current billing period.

Change your card or see invoices

1. Open Settings.
2. Under Plan, select Change plan, card or invoices.
3. On the Stripe page, update your payment method or download past invoices.

Cancel

1. Open Settings.
2. Under Plan, select Change plan, card or invoices.
3. Cancel your plan on the Stripe page.

Your plan stays on until the end of the period you paid for. Then your company moves to Free. Your charges and matches stay in Matched.

If a payment fails

Stripe tries the payment again over the next while. Your plan stays on during the retries. If every retry fails, the plan ends and your company moves to Free. To avoid that, update your card under Change plan, card or invoices.